|
|
Q: I am a "micro-business". Is any job too small for you?
A: No job is too small. Our services are the same if you are a single individual or a large company.
We see our smaller clients as someday being our big clients! Our mission is to provide the upmost in
customer service for all our customers!
Q: Do I have to sign a contract?
A: No. We can provide service on an "as needed" basis. However, most businesses benefit from the
proactive contracted maintenance and services we provide. By knowing what dates and times we
will be at their facilities or remotely accessing their systems, they can schedule specific maintenance and
upgrade tasks that will not interfere with their business operations. This also allows the business to budget
the costs each year for I/T services.
Q: What about after hours support?
A: Our typical work schedule is from 8:00 AM to 5:00 PM. However, we know that issues may arise on different
shifts or on weekends. We know that many businesses operate 24/7 and may need help with I/T issues
outside the normal workday. TECH PARTNERS will be there when you need us. We also will schedule time
for updates and upgrades that have the least disruption of your operation. Even if that is after hours or on
weekends. We will work with you on a schedule that best serves your needs.
Q: How often would you need to be at our facility and for how long?
A: Each business has I/T needs that are unique to their operations. We work with our customers to design a
custom program that addresses what services they require, the time it will take, and the costs associated
with the services. Some businesses may require our services once a month, once a week, two days each
week, etc. We will work out a plan that best suits your requirements.
If you have additional questions please give us a call. We look forward to helping you with your business!
TECH PARTNERS (317) 258-5867
info@techpartnersweb.com |
|
|
|
|
|
|
|
